New Vision - Hospitality / Tourism Management

This senior option course is an introduction to a variety of aspects in the hospitality and tourism industry. Students will spend most of their time out in the field under direct supervision of industry mentors and their instructor.
Topics covered:

Hospitality:
Overview, corporate and service philosophy, success in service, professionalism, ethics, career paths, resume/interviewing skills, trends and organizations
Tourism:
Overview, organizations, economic impact, promoters of tourism, marketing strategies and technology, sustainable tourism and ecotourism, cultural heritage and nature tourism, trends
Lodging:
Hotel development and ownership, franchising, referral associations, hotel classifications, business trends, rooms division operations, functions and departments, management structure, hotel information technology systems, revenue management, guest services, uniformed services, reservations, concierge, housekeeping, security / loss prevention, food and beverage operations
Restaurants and Managed Services:
Overview of business, classifications of restaurants, trends, front of house operations, back of house, purchasing and receiving, storage, budgeting, airlines, food service, schools and health care facilities
Recreation, Gaming and Entertainment:
Commercial and Public venues, overview of gaming industry, careers and requirements, trends, security, meetings, incentives, theme parks, conventions and exhibitions, planners
Management:
Leadership vs management, Key managerial skills, trends and career paths, organizing, authority and responsibility, decision making, professional communication, human resources, motivation and control